Testimonials
We pride ourselves foremostly on our Customer Service. We
believe that exceptional customer service should be the primary aim
of any trading company. Now in our 29th year of business, we
believe we have offered excellent service which has resulted
in our current reputation. We have a comprehensive customer
feedback system and are proud that over 70% of our business is
repeat. Below are some customer comments from recent
projects. For more detailed project descriptions, please
visit our Projects
page.
"As I am based in the East Midlands, I usually choose local
suppliers, but I selected Practicality Brown to supply trees and
hedges for my own garden, which doubles as my office and where my
clients visit".
"Timely arrival, with Prem on site to ensure smooth off-loading
and planting, I could not have wished for a more efficient service.
Since then, I have taken the recommendations of Practicality Brown
on three projects, and they have been happy to accompany me on
client visits, to ensure that my projects can be realistically
achieved".
"Every other supplier relies on me to make decisions regarding
what is feasible to plant on site, Practicality Brown actually took
responsibility for all aspects of product selection and planting. I
have shown future clients these current installations, and I am
convinced that using Practicality Brown has ensured more work for
my practice".
"The installation team, lead by Brian, have always respected the
clients property and offer a careful and considerate planting
service. They have offered invaluable on-site advice and I have
modified planting specification with the client, after taking the
advice of this experienced planting team".
F. Sinclair - Nottinghamshire
"We were delighted with our trees, I visited Practicality
Brown's nursery at Iver and was advised to wait a few weeks, until
the trees could be lifted without danger of shock. Everything went
smoothly on the day of planting and we now have full screening of
our swimming pool. Our neighbours were also impressed with the
height of the trees, they do not know how little this solution
cost".
Donna P. Walton upon Thames
Donna's neighbour subsequently came to us for advice and ordered
a range of Instant Hedges and two specimen trees.
"We were impressed with the abilities of your installation
crew and I noted the details of your company. We had a dispute
with our other neighbour and your planting looked like the perfect
solution. We ended up with selective trees and Native Mix instant
hedge, together with rather exclusive Taxus hedge to the front of
the property. We are delighted with your attention to detail. We
are so pleased our neighbour found you and you provided so much
information before you even came to plant".
Rebecca Wilson, Walton upon Thames
"This was one of the few times when I spent that kind of money
and stood back after installation and been totally over the moon
with the result. Excellent product and service".
Ben Coughlan, Berks